Small Pond Software, LLC ("Company," "we," "our," or "us") operates the RingyDing service. This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information. Please read it carefully.
1. Information We Collect
We collect information you provide directly when you create an account or use the service:
- Identity information: your name or nickname, and date of birth.
- Contact information: email address and phone number.
- Payment information: billing details needed to process your subscription. Payment transactions are processed by our payment processor; we do not store full card numbers on our own systems.
- Profile responses: answers to prompting questions you complete as part of your RingyDing profile (for example, interests, preferences, or community-matching information).
We do not knowingly collect information from children under 13.
2. How We Use Your Information
We use the information we collect to:
- Create and manage your account and verify your identity.
- Provide, operate, and improve the RingyDing service.
- Process payments and send billing-related communications.
- Match you with other community members based on your profile.
- Send service-related notifications (account updates, security alerts).
- Send one-time verification codes and service-related text messages to your phone number.
- Respond to your support requests.
- Comply with legal obligations.
3. Text Messages (SMS)
RingyDing uses text messages to verify your identity when you log in and to send service-related notifications. By providing your phone number, you consent to receive these messages.
- We do not share your phone number with third parties for marketing or any other purposes.
- SMS opt-in data and consent will not be shared with any third parties.
- Message and data rates may apply.
- Message frequency varies based on your account activity.
- Reply STOP at any time to stop receiving messages. Reply HELP for assistance.
- For more information, see this Privacy Policy or contact us at privacy@smallpondsoftware.com.
4. How We Share Your Information
We do not sell, rent, or share your personal information — including your phone number — with third parties for their own marketing or commercial purposes.
We may share your information with:
- Service providers: companies that help us operate RingyDing (for example, cloud infrastructure hosted on Amazon Web Services). These providers are contractually required to protect your data and may only use it to perform services on our behalf.
- Legal requirements: when required by law, court order, or governmental authority, or to protect the rights, property, or safety of our users or others.
- Business transfers: in connection with a merger, acquisition, or sale of all or a portion of our assets, in which case we will notify you and your information may be transferred subject to this policy.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide the service. If you close your account, we will delete or anonymize your information within a reasonable time, except where we are required to retain it for legal or compliance purposes.
6. Security
We implement industry-standard technical and organizational measures to protect your information against unauthorized access, alteration, disclosure, or destruction. No method of transmission over the internet or electronic storage is 100% secure, however, and we cannot guarantee absolute security.
7. Your Rights — California Residents (CCPA)
If you are a California resident, the California Consumer Privacy Act (CCPA) grants you the following rights:
- Right to Know: you may request that we disclose what personal information we have collected about you, the categories of sources, the purposes for collection, and the categories of third parties with whom we share it.
- Right to Delete: you may request that we delete personal information we have collected from you, subject to certain exceptions.
- Right to Correct: you may request that we correct inaccurate personal information we hold about you.
- Right to Opt Out of Sale or Sharing: we do not sell or share your personal information for cross-context behavioral advertising, so there is nothing to opt out of. If this practice ever changes, we will update this policy and provide an opt-out mechanism before doing so.
- Right to Non-Discrimination: we will not discriminate against you for exercising any of your CCPA rights.
To submit a request, email us at privacy@smallpondsoftware.com. We will verify your identity before processing your request and respond within 45 days as required by law.
8. Changes to This Policy
We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page with an updated effective date. If changes are material, we will notify you by email or through the service before they take effect.
9. Contact Us
If you have questions or concerns about this policy or how we handle your data, please contact us:
- Email: privacy@smallpondsoftware.com
- Small Pond Software, LLC